How do I cancel my booking?

Cancellations need to be received in writing via email from the lead passenger and email address held on file for your booking.

Cancellation charges will apply as per the tour operator’s booking conditions and confirmation that this is accepted will need to be detailed in this email.

The email needs to be sent to our Customer Services Team and they will action the cancellation of your booking.

Once canceled you will automatically receive a cancellation letter and this will be the document required by your travel insurance should you be making a claim via your policy.